Privacy Policy
Effective Date: 29 September 2026
At Arke Hitech Machine, we respect your privacy and are committed to protecting the information you share with us through our website.
This Privacy Policy explains how we collect, use, store, protect, and handle information when you visit or interact with our website:
Website: https://arkehitechmachine.com/
By using our website, submitting an enquiry, contacting us through WhatsApp, or otherwise interacting with our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Arke Hitech Machine is a manufacturer and supplier of construction machinery and equipment.
Our website provides information about our products, machinery, spare parts, services, and related solutions for construction and industrial requirements.
Our contact details are:
Arke Hitech Machine
Survey No. 193, Rudraraj Ind Park, Plot No. A-6,
Tal. Daskroi, Dhamatwan, Gujarat – 382435, India
Phone: +91-7383630366 / +91-7383390993
Email: sarvilak.patel@gmail.com
Website: https://arkehitechmachine.com/
2. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a quotation, submit an enquiry, or communicate with us.
Depending on how you interact with our website, this may include:
- Full name
- Company or site name
- Mobile/telephone number
- Email address
- City
- Area/location information provided by you
- Product or machinery you are interested in
- Quantity or project requirement
- Details of your enquiry or requirement
- Any other information you voluntarily provide to us
We may also automatically receive certain technical information when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location derived from technical information
- Pages visited
- Date and time of visits
- Referring website or source
- Basic website interaction information
The exact information collected may depend on your browser, device, website settings, cookies, and third-party services used on the website.
3. Information Submitted Through Enquiry Forms
Our website provides enquiry and quotation forms through which visitors may submit information such as their name, site/company name, mobile number, email address, city, area, product requirement, quantity, and additional requirement details.
We use this information primarily to:
- Respond to your enquiry
- Provide product information
- Understand your machinery requirement
- Prepare quotations or commercial proposals
- Contact you regarding your enquiry
- Provide technical or product-related information
- Provide after-sales or service-related assistance where applicable
Please do not submit confidential information through a public website form unless it is necessary for your enquiry.
4. How We Use Your Information
We may use the information collected through our website for legitimate business purposes, including:
- Responding to enquiries and requests
- Providing quotations and product information
- Communicating with prospective and existing customers
- Understanding customer requirements
- Providing information about our construction machinery and services
- Providing spare parts and service support
- Improving our website and user experience
- Maintaining website security
- Preventing spam, abuse, and fraudulent activity
- Measuring website performance
- Understanding how visitors use our website
- Improving our products, services, and marketing activities
- Complying with applicable legal or regulatory requirements
We do not intend to sell your personal information as a standalone product or database to third parties.
5. WhatsApp and Other Communication Channels
Our website may provide WhatsApp and other communication links so that visitors can contact Arke Hitech Machine directly.
When you choose to contact us through WhatsApp or another third-party communication platform, the information you provide through that platform may also be subject to the privacy policy and terms of that respective service.
We recommend reviewing the applicable privacy policies of third-party communication platforms before sharing personal information through them.
6. Cookies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information and understand how visitors interact with the website.
Cookies may be used for purposes such as:
- Essential website functionality
- Security and spam prevention
- Remembering certain preferences
- Measuring website traffic and performance
- Understanding website usage
- Supporting advertising or marketing activities, where applicable
Some cookies may be placed by third-party services used on the website.
You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Analytics and Website Measurement
We may use website analytics and measurement technologies to understand how visitors use our website, identify technical issues, measure traffic, and improve website performance.
These technologies may collect information such as pages visited, interactions, device information, browser information, approximate geographic information, and other technical or usage information.
Where applicable, analytics or tracking technologies may be implemented through website tools such as Google Tag Manager or similar technologies.
The information collected by third-party analytics providers is subject to their respective privacy policies.
8. Advertising and Marketing Technologies
Where applicable, our website or advertising campaigns may use technologies provided by third-party advertising platforms to measure advertising performance, understand website interactions, or support relevant advertising.
Such technologies may include cookies, pixels, tags, conversion tracking, or similar mechanisms.
The use of such technologies depends on the advertising and measurement configuration active on the website from time to time.
Third-party advertising providers may process information according to their own privacy policies and terms.
9. Embedded Content and Third-Party Websites
Our website may contain links to or embedded content from third-party websites and services, including social media platforms, video platforms, maps, communication services, or other external services.
Examples may include:
- Google services
- Google Maps
- YouTube
- Facebook or Instagram
- Other third-party platforms
When you interact with embedded content or follow a link to another website, that third party may collect information about you according to its own privacy policy.
Arke Hitech Machine does not control the privacy practices of third-party websites.
10. How We Share Information
We may disclose information when reasonably necessary for legitimate business, operational, technical, legal, or security purposes.
Information may be shared with:
- Employees or authorized representatives who need the information to respond to your enquiry
- Service providers supporting our website or business operations
- Website hosting, security, analytics, communication, or technology providers
- Professional advisers where reasonably required
- Government authorities or law-enforcement agencies where required by applicable law
- Third parties where disclosure is necessary to protect our legal rights, property, users, or website security
We do not sell personal information simply for the purpose of allowing third parties to independently market their products or services to you.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, providing services, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
The retention period may vary depending on the nature of the information and the reason it was collected.
Enquiry information may be retained as part of our business records where reasonably required.
12. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
You should therefore avoid submitting highly sensitive or confidential information through ordinary website forms unless specifically requested and appropriate safeguards are available.
13. Your Privacy Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, which may include the right to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw certain communications or marketing preferences
- Raise questions or concerns regarding the processing of your information
Certain information may need to be retained where required for legal, accounting, security, contractual, or other legitimate purposes.
To make a privacy-related request, please contact us using the contact details provided below.
14. Children’s Privacy
Our website is primarily intended for businesses, contractors, builders, developers, industrial users, and other users seeking construction machinery and related services.
We do not knowingly collect personal information from children for the purpose of providing products or services.
If you believe that a child has provided personal information to us through the website, please contact us so that we can review and take appropriate action where required.
15. External Links
Our website may contain links to external websites.
We are not responsible for the privacy practices, security, content, or policies of external websites.
We recommend reviewing the privacy policy of any external website before submitting personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
We encourage visitors to review this page periodically.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Arke Hitech Machine
Survey No. 193, Rudraraj Ind Park, Plot No. A-6,
Tal. Daskroi, Dhamatwan, Gujarat – 382435, India
Phone: +91-7383630366 / +91-7383390993
Email: sarvilak.patel@gmail.com
Website: https://arkehitechmachine.com/
Last Updated: 29 September 2026